Privacy Policy
1. Introduction
Dockpage ("Company," "we," "us," or "our") is an AI-powered personal website generation platform accessible at dockpage.io. This Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard your personal information when you access or use our website and services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, you must discontinue your use of the Service.
This Policy should be read in conjunction with our Terms of Service.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you provide to us directly when you use the Service, including:
- Account Registration Information: Your name, email address, and password when you create an account.
- Resume and Career Data: Resume files (e.g., PDF, Word documents) that you upload to generate your personal website. This may include your work history, educational background, skills, certifications, publications, and contact information.
- LinkedIn Profile Data: If you choose to submit your LinkedIn profile URL, we access and process publicly visible profile information to generate your personal website.
- Profile Photographs and Media: Any images or files you upload to personalise your website.
- Custom Domain Configuration: Domain names and related configuration data you provide when linking a custom domain.
- Communications: Information you send us when you contact our support team or provide feedback.
2.2 Information Collected Automatically
When you access or use the Service, we automatically collect certain technical information, including:
- Usage Data: Information about how you interact with the Service, including pages visited, features used, time spent, click patterns, and referring URLs.
- Device and Browser Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
- IP Address and Location Data: Your IP address, which may be used to infer your approximate geographic location (country or region level).
- Log Data: Server logs that record your access requests, including timestamps, error logs, and access frequency.
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your use of the Service. These technologies allow us to:
- Maintain your session and authentication state;
- Remember your preferences and personalise your experience;
- Analyse usage patterns and improve the Service;
- Deliver relevant communications and product updates.
You may configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of the Service.
2.4 Payment and Billing Information
For paid subscriptions, payment information (including credit or debit card details) is collected and processed directly by our third-party payment processors (such as Stripe). Dockpage does not store your full payment card details on our servers. We retain only limited transaction records such as subscription status, billing amount, and transaction date.
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Applicable Data |
|---|---|
| To provide and operate the Service, including AI-powered website generation | Resume data, LinkedIn data, account information |
| To personalise your generated website and experience | Career data, preferences, usage patterns |
| To process payments and manage your subscription | Billing information, account information |
| To communicate with you about your account, updates, or support requests | Email address, communications |
| To improve and train our AI models to generate better outputs | Resume data, usage data (de-identified or aggregated where possible) |
| To detect, prevent, and investigate fraud, abuse, and security incidents | IP address, device data, log data |
| To comply with legal obligations | All categories as required |
| To send you product updates, promotional materials, and relevant offers (with your consent where required) | Email address |
We will not use your personal information for purposes materially different from those stated in this Policy without obtaining your prior consent or providing appropriate notice.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
4.1 Service Providers
We share personal information with trusted third-party service providers who assist us in operating the Service, subject to appropriate confidentiality and data processing agreements. These providers may include:
- Cloud hosting and infrastructure providers;
- Payment processors;
- Email delivery and customer communication services;
- Analytics providers;
- AI model infrastructure and API providers.
4.2 Legal Requirements
We may disclose your information to government authorities, law enforcement agencies, or other third parties where we are required to do so by applicable law, court order, or legal process, or where we believe in good faith that disclosure is necessary to: (a) protect the rights, property, or safety of Dockpage, our users, or the public; (b) detect, prevent, or address fraud, security, or technical issues.
4.3 Business Transfers
In the event of a merger, acquisition, reorganisation, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website prior to any such transfer taking effect and inform you of any changes to this Policy.
4.4 Aggregated and De-identified Data
We may share aggregated, anonymised, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or product improvement purposes.
5. AI Processing and Your Career Data
5.1 How Your Data Is Processed by AI
When you submit a resume or LinkedIn profile URL, your career data is processed by our AI systems to extract structured information and generate website content. This processing occurs on secure, access-controlled infrastructure.
5.2 Data Use for Model Improvement
We may use de-identified or aggregated versions of submitted career data to train, evaluate, and improve our AI models. Where we use personal data for model training, we take reasonable steps to anonymise or pseudonymise such data and to implement appropriate safeguards. You may opt out of your data being used for AI model training by contacting us at support@dockpage.io.
5.3 Third-Party AI Providers
Dockpage may utilise third-party AI infrastructure providers (such as large language model API providers) to process your data. Such providers are bound by data processing agreements and are prohibited from using your data for their own independent purposes.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Account data: Retained for the duration of your account and for a reasonable period thereafter in accordance with applicable law.
- Resume and career data: Retained for the duration of your account. Upon account deletion, we will delete or anonymise your uploaded career data within a commercially reasonable period.
- Log and usage data: Typically retained for up to 12 months for security and operational purposes.
- Billing records: Retained for the period required by applicable financial and tax regulations.
7. Data Security
We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/SSL) and at rest;
- Access controls and role-based permissions for internal systems;
- Regular security assessments and audits;
- Secure data centre hosting with physically restricted access.
Notwithstanding the above, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data, and you use the Service at your own risk with respect to such limitations.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and any applicable supervisory authorities in accordance with applicable law.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
- Right of Access: The right to request a copy of the personal information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
- Right to Erasure: The right to request deletion of your personal information, subject to legal retention obligations.
- Right to Restrict Processing: The right to request that we limit the processing of your personal information in certain circumstances.
- Right to Data Portability: The right to receive your personal information in a structured, commonly used, machine-readable format.
- Right to Object: The right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at support@dockpage.io. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take prompt steps to delete such information. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@dockpage.io.
10. International Data Transfers
Dockpage operates globally and your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your own. When transferring personal information internationally, we implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to ensure your information is protected in accordance with applicable law.
11. Third-Party Links and Integrations
The Service may contain links to third-party websites or integrate with third-party services (e.g., LinkedIn). This Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you use in conjunction with our Service, as we have no control over and assume no responsibility for their content, privacy practices, or conduct.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. We will provide notice of material changes by posting the updated Policy on this page with a revised "Last Updated" date, and where required by applicable law, by notifying you via email or in-product notification. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our privacy team:
Dockpage
Website: dockpage.io
Email: support@dockpage.io
By using Dockpage, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.
Last Updated: March 3, 2026